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Gold Coast Water Damage

About Gold Coast Water Damage

We're a referral service. We take enquiries about water damage on the Gold Coast and, with your permission, pass each one to a local restoration business.

A coastal home with a covered entrance and rain-wet garden.
AI-generated coastal-home illustration; not our premises.

What we do

When water gets into the house, you need someone who can get there, pump it out and dry it properly. Finding one while the carpet is still wet takes time. We do that part.

You call or send the form. We take down what happened, where, and how soon you need someone. If you agree, we pass your details to one independent restoration business that works in your area. They call you, look at the damage, quote and do the work. Your agreement for the work is with them, not with us.

What we don’t do

We don’t do restoration work, set prices or employ technicians. We’re not an insurer, and we’re not connected with the City of Gold Coast or any council water service. We don’t pass your details to more than one business, and we don’t pass them on at all without your permission.

The businesses we refer to

Before we send a business anything, we check its ABN on ABN Lookup and confirm that water damage restoration is work it does. Ask the business that calls you about its training and insurance. Some technicians hold IICRC certification, an industry certification you can search on the IICRC website. If your job needs plumbing, or building repairs worth more than $3,300, that work needs a QBCC licence (QBCC).

How we’re paid

Restoration businesses pay us for the enquiries we send them. You don’t pay us anything. Our referral marketing disclosure explains this in full.

Who runs this site

Gold Coast Water Damage is run by Vertial Holdings Pty Ltd (ABN 72 629 494 926). You can reach us at hello@goldcoastwaterdamage.com.

A homeowner making a phone call from her kitchen table.
AI-generated illustration of making an enquiry; not an actual customer.

How it works

  1. You call or send the form

    Calls answered 24/7 by our virtual assistant. The assistant asks what's happening, where, and how urgent it is.

  2. You say yes to sharing your details

    We only pass your details on with your permission, and only to one restoration business.

  3. A local restoration business calls you

    An independent restoration business working in your suburb calls you back to talk about the job and the price.

Talk to a local restoration business.

  • Local restoration businesses
  • Your details go to one business, only with your permission
  • No charge to you for the referral
Call 07 5651 0100