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Water damage in Ashmore, Gold Coast

We connect you with a local restoration business working in Ashmore. Tell us what's happening, and we'll help you take the next step.

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A subtropical suburban home with a damp driveway and sheltered entrance. — AI-generated coastal-home illustration; not a specific property.

Ashmore: storms, floods and homes

During ex-Tropical Cyclone Alfred in March 2025, a 50-metre gum tree fell on a family's home in Ashmore. The roof collapsed, water poured into the kitchen, and a year later they were still out of the house. Alfred's gusts of more than 100 km/h ripped trees from the ground here as well. With your consent, we'll put you in touch with a local restoration business.

During ex-Tropical Cyclone Alfred in March 2025, a 50-metre gum tree fell on a family's home in Ashmore; the roof collapsed, water poured into the kitchen, and a year later they were still out of the home.
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ABC News reported on 8 March 2025 that trees were ripped from the ground in Ashmore as ex-Tropical Cyclone Alfred brought wind gusts of more than 100 km/h to the region.
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The two tributaries that form Loders Creek have been substantially modified to provide stormwater drainage for Ashmore, and consist mainly of concrete-lined channels.
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At the 2021 Census, 24.5% of occupied private dwellings in Ashmore were rented.
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Ashmore had 12,415 residents at the 2021 Census (ABS QuickStats).

Damage like that starts with safety. If a tree is on the roof or rain is coming through the ceiling, call the SES on 132 500. Once water has been inside, leave the power off until an electrician has inspected it, as the Insurance Council advises. It also says to speak to your insurer before you authorise any building work, even emergency repairs. Record the damage on your phone, in photos and video, before anything is moved. If you’re a tenant, tell your property manager as well.

To help the business help you, have a few details ready. Is rain still getting in, and through which part of the house? How many rooms are affected? Do you own or rent, and has your insurer been told? With that in hand, we can pass your details to a local restoration business that works in Ashmore, if you want us to.

The first 48 hours

Start these steps as soon as it is safe. The time marks are reminders, not waiting periods or a promise of when a business can attend.

0 h
Make safety the first step
Insurance Council of Australia
Now
Photograph it, then call your insurer
Insurance Council of Australia
Now
Stop more water getting in
Queensland Government, SES
48 h
Don't wait two days to start drying
Queensland Health

What to do in each of the first 48 hours

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