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Water damage in Palm Beach, Gold Coast

We connect you with a local restoration business working in Palm Beach. Tell us what's happening, and we'll help you take the next step.

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An air mover and dehumidifier in a coastal apartment after a water leak. — AI-generated apartment-drying illustration; not a specific property.

Palm Beach: storms, floods and homes

On 8 March 2022, the Queensland Government named Palm Beach among flood-affected Gold Coast suburbs eligible for hardship assistance, with a recovery hub on Eleventh Avenue. Southerly swells have eroded Palm Beach over many years, the City says, and in 2019 it placed an artificial reef 270 metres off Nineteenth Avenue. We can refer you to one local restoration business, but only if you ask us to.

City of Gold Coast says southerly swells moving around Currumbin Rock have eroded Palm Beach over many years, and in 2019 it placed 60,000 tonnes of rock 270 metres off Nineteenth Avenue as an artificial reef.
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After ex-Tropical Cyclone Alfred, City of Gold Coast chose Palm Beach South, from Lacey's Lane to Fourth Avenue, as an initial site for fast-tracked dune restoration starting in September/October 2025.
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On 8 March 2022 the Queensland Government named Palm Beach among flood-affected Gold Coast suburbs eligible for hardship assistance, with a community recovery hub at 26 Eleventh Avenue, Palm Beach.
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At the 2021 Census, 37.0% of occupied private dwellings in Palm Beach were rented.
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Palm Beach had 16,349 residents at the 2021 Census (ABS QuickStats).

Palm Beach had 37.0% of occupied homes rented at the 2021 Census. Tenants should tell the property manager about water inside, because the RTA lists a burst water service and flooding among emergency repairs. Not every leak comes from the weather. When a pipe bursts on the property side of the water meter, the owner is responsible for it under the City of Gold Coast’s water leak rules. A burst water main on public land is different: report it to the City on 1300 000 928.

Before you get in touch, work out what’s leaking or flooding and if it’s still going. Check each room for wet floors, walls and contents. Say if it’s a rental or your own home, and if a claim has started. If you want help, we’ll share your details with a local restoration business that covers Palm Beach, with your permission.

The first 48 hours

Start these steps as soon as it is safe. The time marks are reminders, not waiting periods or a promise of when a business can attend.

0 h
Make safety the first step
Insurance Council of Australia
Now
Photograph it, then call your insurer
Insurance Council of Australia
Now
Stop more water getting in
Queensland Government, SES
48 h
Don't wait two days to start drying
Queensland Health

What to do in each of the first 48 hours

How it works

You call or send the form
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You say yes to sharing your details
We only pass your details on with your permission, and only to one restoration business.
A local restoration business calls you
An independent restoration business working in your suburb calls you back to talk about the job and the price.