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Water damage in Biggera Waters, Gold Coast

We connect you with a local restoration business working in Biggera Waters. Tell us what's happening, and we'll help you take the next step.

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An air mover and dehumidifier in a coastal apartment after a water leak. — AI-generated apartment-drying illustration; not a specific property.

Biggera Waters: storms, floods and homes

Biggera Waters is on the western side of the Broadwater, and Biggera Creek flows east into it. Ahead of Cyclone Alfred in March 2025, the City's flood risk map showed storm surge could affect the suburb. On 10 March, residents were told to prepare for flooding of low-lying areas beside the creek. Need help drying out? We can pass your details to a local restoration business once you agree.

Ahead of Tropical Cyclone Alfred in March 2025, the City of Gold Coast's flood risk map showed that storm surge could affect Biggera Waters, along with Paradise Point, Hope Island and Labrador.
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On 10 March 2025 the City of Gold Coast told people in Biggera Waters, Arundel and Labrador to prepare now for flooding of low-lying areas beside Biggera Creek, downstream of Biggera Creek Dam, from Olsen Avenue to the Broadwater.
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Biggera Waters is on the western side of the Broadwater, and Biggera Creek flows east into the Broadwater.
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At the 2021 Census, 46.9% of occupied private dwellings in Biggera Waters were rented.
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Biggera Waters had 9,973 residents at the 2021 Census (ABS QuickStats).

Living by the creek or the Broadwater means paying attention to official storm tide and flood warnings, and acting on them. The City publishes flood maps that show flood risk, insurance scenarios and flood depth, but it says they should not be relied on during an event. Close to half the suburb’s occupied homes (46.9%) were rented in 2021. If you’re a tenant, tell the property manager, since flooding is an emergency repair under Queensland tenancy rules.

Before you ring, check where the water entered and if it’s still rising or seeping in. If it came from the creek or the bay, say so. Jot down what’s wet, from carpet to cupboards. Tell us if you rent or own, and if you’ve already called your insurer. We’ll then send your details to one local restoration business near Biggera Waters, as long as you agree.

The first 48 hours

Start these steps as soon as it is safe. The time marks are reminders, not waiting periods or a promise of when a business can attend.

0 h
Make safety the first step
Insurance Council of Australia
Now
Photograph it, then call your insurer
Insurance Council of Australia
Now
Stop more water getting in
Queensland Government, SES
48 h
Don't wait two days to start drying
Queensland Health

What to do in each of the first 48 hours

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A local restoration business calls you
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