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Water damage in Burleigh Waters, Gold Coast

We connect you with a local restoration business working in Burleigh Waters. Tell us what's happening, and we'll help you take the next step.

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Blue air movers and a dehumidifier set up to dry a water-damaged room. — AI-generated illustration of structural drying equipment.

Burleigh Waters: storms, floods and homes

The Burleigh Waters canal system is tidal, and in years of heavy rain and flood, homes on the canal can face flooding. Five lakes were created here: Lake Heron, Miami Lake, Swan Lake, Pelican Lake and Burleigh Lake. The City's 2005 stormwater map marked parts of the suburb for upgrades. If water has come in, tell us, and we can refer you to a local restoration business with your agreement.

The Burleigh Waters canal system is tidal, and during years of heavy rain and flood, homes on the Burleigh Waters canal can face flooding.
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Five lakes have been created and named in Burleigh Waters: Lake Heron, Miami Lake, Swan Lake, Pelican Lake and Burleigh Lake.
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City of Gold Coast's 2005 stormwater network map for Burleigh Waters (IM3-19) marks parts of the suburb for stormwater upgrades in its 2006–2011 and 2012–2016 programs.
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At the 2021 Census, 20.2% of occupied private dwellings in Burleigh Waters were rented.
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Burleigh Waters had 14,556 residents at the 2021 Census (ABS QuickStats).

If you live on the canal, follow storm tide and flood warnings closely when they’re issued. Look at the City’s flood maps well before you need them, because the City says not to rely on them during an event. Once water is inside, Queensland Health suggests airing the house by opening doors and windows. Carpet that stays waterlogged for over two days may have to come out. One in five occupied homes here (20.2%) was rented in 2021, and tenants should call their property manager first.

It helps to know a few things first. Did the water come from the canal, the roof or a pipe, and is it still coming in? Which rooms are wet? Is it your own home or a rental, and is the insurer aware? Then, with your say-so, a local restoration business in the Burleigh Waters area can hear from us.

The first 48 hours

Start these steps as soon as it is safe. The time marks are reminders, not waiting periods or a promise of when a business can attend.

0 h
Make safety the first step
Insurance Council of Australia
Now
Photograph it, then call your insurer
Insurance Council of Australia
Now
Stop more water getting in
Queensland Government, SES
48 h
Don't wait two days to start drying
Queensland Health

What to do in each of the first 48 hours

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