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Water damage in Oxenford, Gold Coast

We connect you with a local restoration business working in Oxenford. Tell us what's happening, and we'll help you take the next step.

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A subtropical suburban home with a damp driveway and sheltered entrance. — AI-generated coastal-home illustration; not a specific property.

Oxenford: storms, floods and homes

In March 2022, the member for Theodore told Parliament the Coomera River had briefly reached moderate flood level, washing away about 12 metres of riverbank near the John Muntz Bridge. After the Christmas night storm of 2023, an Oxenford resident said trees were down on houses and sheds in her street. Let us know, and with your permission we'll refer you to a local restoration business.

In March 2022 the member for Theodore told Parliament the Coomera River had briefly reached moderate flood level, washing away about 12 metres of riverbank near the John Muntz Bridge on the main road for Oxenford.
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After the Christmas night storm of 25 December 2023, an Oxenford resident told ABC News that trees were down on houses and sheds in her street.
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Suncorp and SES data reported in December 2024 said the Gold Coast region, including Oxenford, Upper Coomera and Helensvale, recorded Queensland's highest number of weather-related emergency responses in the previous financial year.
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At the 2021 Census, 24.4% of occupied private dwellings in Oxenford were rented.
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Oxenford had 12,273 residents at the 2021 Census (ABS QuickStats).

Suncorp and SES figures reported in December 2024 put the Gold Coast region, including Oxenford, first in Queensland for weather-related emergency responses over the previous financial year. If a tree has come down on your house or water is pouring in, call the SES on 132 500. Once it’s safe, take photos and video, and check with your insurer before any repairs start, emergency ones included. Renters should also tell their property manager.

Before you call, list what you know: the spot where water got in, if it’s still entering, and what’s wet inside. Mention any trees or branches on the roof. If the roof is still open, say so. Note if you’re renting, and if the insurer has given you a claim number yet. We’ll share those details with a local restoration business that covers Oxenford, but only if you give permission.

The first 48 hours

Start these steps as soon as it is safe. The time marks are reminders, not waiting periods or a promise of when a business can attend.

0 h
Make safety the first step
Insurance Council of Australia
Now
Photograph it, then call your insurer
Insurance Council of Australia
Now
Stop more water getting in
Queensland Government, SES
48 h
Don't wait two days to start drying
Queensland Health

What to do in each of the first 48 hours

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A local restoration business calls you
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