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Water damage in Pacific Pines, Gold Coast

We connect you with a local restoration business working in Pacific Pines. Tell us what's happening, and we'll help you take the next step.

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A subtropical suburban home with a damp driveway and sheltered entrance. — AI-generated coastal-home illustration; not a specific property.

Pacific Pines: storms, floods and homes

A Pacific Pines resident told ABC News the Christmas night storm of 25 December 2023 peeled his home's roof off "like a giant sardine can". The suburb was also hit by the 12 October 2005 hailstorm, which the Insurance Council estimated caused $61 million in damage. If rain has got in, we can pass your name and number to a local restoration business, with your consent.

A Pacific Pines resident told ABC News that the Christmas night storm of 25 December 2023 peeled his home's roof off "like a giant sardine can".
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Pacific Pines was among the suburbs hit by the hailstorm of 12 October 2005, which the Insurance Council of Australia estimated caused $61 million in damage.
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Small tributaries of the Coombabah Creek catchment extend from suburbs including Pacific Pines, and the Queensland Government notes the catchment's developed areas are less effective at storing water.
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At the 2021 Census, 32.4% of occupied private dwellings in Pacific Pines were rented.
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Pacific Pines had 16,664 residents at the 2021 Census (ABS QuickStats).

For a roof torn open by a storm, call the SES on 132 500 for emergency help. Then speak to your insurer before you authorise any building work, even emergency repairs, and ask for its permission in writing, as the Insurance Council advises. Take photos and video of the roof, ceilings and wet rooms first. Tenants should tell their property manager as well.

Before you contact us, gather the details that matter. Where did the rain get in? Is it still dripping or flowing? Which rooms, ceilings and contents are wet? Mention if the ceiling is sagging or the power is off. Say roughly when the damage happened. Who owns the home, and has an insurer been called? Then, if you want, we can hand your enquiry to a local restoration business in the Pacific Pines area.

The first 48 hours

Start these steps as soon as it is safe. The time marks are reminders, not waiting periods or a promise of when a business can attend.

0 h
Make safety the first step
Insurance Council of Australia
Now
Photograph it, then call your insurer
Insurance Council of Australia
Now
Stop more water getting in
Queensland Government, SES
48 h
Don't wait two days to start drying
Queensland Health

What to do in each of the first 48 hours

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A local restoration business calls you
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