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Water damage in Surfers Paradise, Gold Coast

We connect you with a local restoration business working in Surfers Paradise. Tell us what's happening, and we'll help you take the next step.

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An air mover and dehumidifier in a coastal apartment after a water leak. — AI-generated apartment-drying illustration; not a specific property.

Surfers Paradise: storms, floods and homes

In the 1954 cyclone, the swollen Nerang River was estimated to be over a mile wide at Surfers Paradise, reaching Ferny Avenue. The river's course here was later modified extensively, creating islands for housing, some reclaimed through canals. In 2017, the Queensland Government said Hinze Dam prevented flooding of several thousand homes, including here. If you agree, we can link you with a local restoration business.

The Queensland Government said ex-Tropical Cyclone Debbie produced the largest flow in the Nerang River valley in 50 years in March 2017, and that Hinze Dam prevented flooding of several thousand homes, including in Surfers Paradise.
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In the cyclone of 20 February 1954, the swollen Nerang River was estimated to be over a mile wide at Surfers Paradise, with the river reaching Ferny Avenue.
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The course of the Nerang River at Surfers Paradise was modified extensively in the late 20th century, creating permanent islands for housing, some from land reclaimed through a system of canals.
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At the 2021 Census, 5,642 private dwellings in Surfers Paradise, or 33.1%, were unoccupied on Census night.
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Surfers Paradise had 26,412 residents at the 2021 Census (ABS QuickStats).

A third of private dwellings in Surfers Paradise (33.1%) were unoccupied on Census night in 2021. A leak in an empty home can go unnoticed, so if you own a place you don’t live in, ask a neighbour or building manager to keep watch. Owners look after the pipes on the property side of the water meter, under the City’s water leak rules. In a body corporate scheme, the lot owner normally pays the excess if the building’s insurance claim stems from a leak in their own lot.

Once you know the extent of the damage, gather the basics. Where did the water come from, and is it still running? What’s wet, and on which floor? Are you the owner, a tenant or a manager, and have you spoken to the insurer? Share that with us, and we’ll pass it to a local restoration business that works in Surfers Paradise, if you say so.

The first 48 hours

Start these steps as soon as it is safe. The time marks are reminders, not waiting periods or a promise of when a business can attend.

0 h
Make safety the first step
Insurance Council of Australia
Now
Photograph it, then call your insurer
Insurance Council of Australia
Now
Stop more water getting in
Queensland Government, SES
48 h
Don't wait two days to start drying
Queensland Health

What to do in each of the first 48 hours

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